Welcome to ESS PEE Quality Products and thank you for choosing our website located at www.esspeeproducts.com (the “Site”). Your privacy is essential to us, and this Privacy Policy outlines how we collect, use, and protect your personal information while you use our services and website. This Privacy Policy is in accordance with applicable data protection laws and regulations.
Please review this Privacy Policy carefully to understand how your personal information will be treated when you use our Site. If you disagree with this Privacy Policy, please refrain from using our services or provide us with any personal information.
ESS PEE Quality Products is a comprehensive manufacturing, packaging, selling, and exporting unit with our in-house factories for honey products and healthy snacks, bakery items, confectionery goods, etc. catering to local and international customers, including online visitors to our Site.
We collect different types of personal information for various purposes, such as improving our services, processing orders, and providing customer support. The information we collect may include:
We collect device information to optimize the Site’s functionality and conduct analytics to enhance your experience.
When you access our Site, it is collected automatically through cookies, log files, web beacons, tags, or pixels.
This may include your web browser version, IP address, time zone, cookie information, viewed products, search terms, and your interactions with the Site.
Order information is collected to fulfill orders, process payments, arrange shipping, generate invoices, and communicate with customers. We may also use this information for customer support and to provide you with relevant product or service updates.
This information is collected directly from customers during the purchase process.
This may include your name, billing and shipping addresses, payment details (e.g., credit card numbers), email address, and phone number.
Customer support information is collected to provide assistance and support to customers.
It is collected directly from customers when they reach out for support.
This includes any information you provide during customer support interactions.
We share your personal information with service providers who assist us in delivering our services and fulfilling your orders. These service providers may include e-commerce website builders, delivery companies, and others who help in the process. You can learn more about how they handle your personal information in their privacy policy.
Additionally, we may share your personal information when required to comply with applicable laws, respond to legal requests, or protect our rights.
We use your personal information to provide you with our services, including offering products for sale, processing payments, shipping orders, and keeping you informed about new products, services, and special offers. The lawful bases for the same:
Depending on your location (country) of using our website, you have certain rights related to your personal information, including:
This Site makes use of cookies to improve website functionality as well as to enhance your browsing experience by remembering your preferences. This is done by downloading small pieces of information to your device when you visit our Site.
We use various types of cookies to optimise your experience, such as cookies necessary for the functioning of the store and cookies for reporting and analytics. You may easily manage cookies through your browser settings. However, blocking cookies may negatively impact your experience on our Site.
If you have concerns or complaints about our privacy practices, please contact us at the provided contact details. For more information on how we handle your personal information or further assistance, please contact us at [email protected]
Thank you for visiting ESS PEE Quality Products. We value your privacy and trust.
