At ESS PEE Quality Products, our commitment is to deliver top-quality products. However, should you find yourself unsatisfied with your purchase for any reason, we provide the option to initiate a return within 7 days of receiving your order. To ensure eligibility for a return, please adhere to the following conditions:
The product must be returned to the company, or at the designated address, by the consumer, in its original packaging.
The product should be in an unused and unaltered condition, identical to the state in which it was received.
The product must be free from damage or any indications of wear and tear.
Please be aware that shipping costs for returned items are non-refundable. Should you choose to return an item, you will be responsible for covering the associated shipping expenses. In the case of a refund or return, ESS PEE Quality Products will deduct the shipping costs from your refund.
If you should have any inquiries or concerns related to our return, refund, or shipping policy, please don’t hesitate to connect with our customer support team at [email protected].